Frequently Asked Questions (FAQ)

Frequently Asked Questions

Website

I downloaded your catalog, how do I view it?

How do I get rid of the Image Toolbar ( ) in Internet Explorer 6?

The top of the web page contains a box with a red "X" ( ) in it.


Website Frequently Asked Questions

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I downloaded your catalog, how do I view it?
You must have Adobe Acrobat Reader to view our catalog.  

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How do I get rid of the Image Toolbar in Internet Explorer 6?  
The Image Toolbar is a new feature in Internet Explorer 6 which can sometimes get in the way when viewing images.  There is also a bug associated with this feature and the mouse scrollwheel when viewing images inside of inline frames.  To disable the Image Toolbar, click on Tools, Internet Options, and select Advanced.  Scroll down to Multimedia, an un-select "Enable Image Toolbar (requires restart)".  You will have to restart your computer to finalize the changes.

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The top of the web page contains a box with a red "X" ( ) in it.

Your web browser does not have Macromedia Flash installed, or is incapable of installing 3rd-party plugins.  To Install Flash, click on http://www.macromedia.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash.  Flash is a lightweight, vector-based file format which is supported by 97.8% of all web browsers.  During the installation process, you may see the following Security Warning.  Select "Yes" to install Flash support in your browser.  You may have to restart your computer to complete the installation.